Testimonials
Here are some examples of real-world results from the
DesignShop® process:
Carl's Jr. hamburger chain used the process to create their redesign plan for the next decade. Instead of spending two years and $1 million designing, they achieved spectacular results through a three-day Design Shop at a fraction of the cost. Their plan generated even more benefits, including innovations that cut implementation time by 50%-to six months instead of a year.
Avis Rent-A-Car went into this process hoping to smooth the relocation of a large percentage of their reservations work force to a soon-to-be-built second reservation center. They left the DesignShop event having reconsidered the traditional solution of building a second reservation center and replaced it with a completely new approach that saved millions in land and construction cost, lowered operating costs, reduced employee turnover, boosted productivity, and smoothly handled Avis's growing reservation load.
The Air Force's F-15 team had a complex problem-one for which no one wanted to step up and claim ownership. Ongoing evolution of their software and hardware platforms was causing enough problems to seriously inhibit communication between members of this global organization. Using the process, they revamped their old ways of organizing which had gotten them into the mess. They invented new ways to organize their people into a virtual team that solved the problems.